Wladimir PoljakovWladimir PoljakovIndustrial Automation Specialist
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Case No. 02 · Emergency diagnostics

Emergency service on a plastic profile line

Restoration of the Siemens S7-414 / Prisma / WEBFactory control system after a production stoppage.

ResultPhoto
Emergency service on a plastic profile line
ResultS7-414

Control and visualization reconnected

Location / working method
Moscow, Russia
Year
2025
Focus
EMERGENCY SERVICE

01 / The initial task

From the task to implementation.

On a plastic profile production line, operation via the old Prisma / WEBFactory visualization system on Windows 2000 had completely failed. Production had already been stopped for several days, and commands from the visualization system were no longer reaching the controller.

02 / My scope of work

My scope of work

Emergency service on a plastic profile line
  1. 01

    Direct connection to the Siemens S7-414 via STEP 7

  2. 02

    Checking PLC status and all modules

  3. 03

    Analysis of OPC communication and DB data transfer

  4. 04

    Checking Prisma Runtime / WEBFactory / EventHandler

  5. 05

    Restoration and test of the backup system

  6. 06

    Step-by-step diagnostics of the old Windows 2000 system

  7. 07

    Restoration of the connection between visualization and PLC

03 / Result

Prisma / WEBFactory and communication with the S7-414 restored.

Related serviceDiagnostics
  • The line is producing again
  • Operator control was restored
  • Communication with the PLC is stable
  • The customer was advised to modernize the old SCADA system

POLJAKOV AUTOMATION / NEXT STEP

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